Returns & Exchanges
At Walker Family Goods, we want you to love every piece you bring home; if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Drop Off Package
Affix the return label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund or Credit
After our warehouse team inspects your return, we will issue a refund to your original payment method or send out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing